Privacy Policy

1. Introduction

At Skin Camouflage Network (“we”, “us”, or “our”), accessible via skincamouflagenetwork.com, we are committed to protecting and respecting your privacy. We recognize the importance of maintaining the confidentiality and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data of our users (“you” or “your”), in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We prioritize transparency, accountability, and your rights as a data subject.

2. Scope of this Policy and Role of Data Controller

This Privacy Policy applies to all personal data collected through skincamouflagenetwork.com and any related services, tools, or communications. Skin Camouflage Network acts as the “data controller” for the purposes of the GDPR and as a “business” under the CCPA, meaning we determine the purposes and means of processing your personal information.

By using our website and services, you acknowledge that you have read and understood the terms of this Privacy Policy.

3. Categories of Data Processed

We may collect and process the following categories of personal data, depending on your interaction with our website and services:

a) Usage Data:
– Browser type and version
– Internet Protocol (IP) address
– Pages viewed, session timings, and referring sources
– Date/time of access and usage patterns
– Location data inferred from IP (approximate geolocation)

b) Account Data:
– Full name
– Email address
– Mailing address
– Phone number
– Account login and authentication credentials (if applicable)

c) Profile Data:
– Service preferences
– Feedback and reviews
– Browsing behavior and interaction with site content
– Past purchases and service history

d) Communication Data:
– Correspondence via contact forms, support requests, or email (including content and timestamps)
– Communication preferences
– Outreach history

e) Technical Data:
– Operating system and device type
– Browser plug-ins and system settings
– Mobile device identifiers
– Network settings and telecommunication usage (limited to web accessibility)

f) Transaction Data:
– Payment information (secured and processed via third-party payment gateways)
– Purchase history, delivery details, and billing information

g) Preference Data:
– Marketing and communication preferences
– Interests in specific products, services, or categories

4. Legal Bases for Processing

We process personal data in accordance with the legal bases set out under GDPR and CCPA, including:

– Contractual Necessity: Where data is required to fulfill a contract or provide a requested service.
– Consent: For optional data processing activities, such as marketing communications.
– Legitimate Interests: To improve services, ensure security, and analyse site functionality, except where your rights override such interests.
– Legal Obligations: To comply with applicable laws, judicial orders, or regulatory audits.

5. Your Rights

You have the following rights concerning your personal data:

– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to our legal obligations.
– Right to Restrict Processing: Request limitation of processing under specific conditions.
– Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
– Right to Object: Object to specific types of processing based on legitimate interests or automated decision-making.

To exercise any of these rights, please contact us at [email protected]. Verification of identity may be required.

California residents may also have rights under CCPA, including the right to:

– Know what personal information is collected, used, or disclosed.
– Opt-out of the sale of personal information (note: we do not sell your data).
– Equal service and price, even if privacy rights are exercised.

6. Security Measures

We implement robust technical and organizational security measures to safeguard your data. These include, but are not limited to:

– SSL encryption for data in transit
– Secure, access-controlled systems with audit logging
– Regular data backups and disaster recovery protocols
– Employee training on data protection and confidentiality
– Pseudonymization and minimal data retention practices

While we use commercially reasonable efforts to protect your data, no system is impenetrable, and we encourage you to take precautions when submitting data online.

7. International Transfers

Where your data is transferred outside the European Economic Area (EEA) or other regional jurisdictions, we ensure that such transfers are conducted in compliance with applicable data protection laws. This includes the use of Standard Contractual Clauses (SCCs), adequacy decisions, or other lawful transfer mechanisms.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including any legal, regulatory, accounting, or reporting obligations. Retention periods vary by data category:

– Usage and Technical Data: up to 1 year
– Account and Profile Data: retained while your account is active or up to 2 years after inactivity
– Transaction Data: retained for 7 years for financial compliance
– Communication Data: up to 3 years
– Preference Data: until you withdraw your consent or after 2 years of inactivity

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance user experience, provide essential functionality, and analyze site performance. Categories of cookies include:

– Essential Cookies: Required for secure login, navigation, and form submission
– Functional Cookies: Enhance personalization and site behavior preferences
– Analytics Cookies: Help monitor site performance, visitor behavior, and error diagnostics
– Performance Cookies: Enable optimization of system responsiveness and user interaction

We do not use cookies to collect sensitive personal information or for profiling without your consent.

10. Cookie Management and Compliance

You have the option to manage your cookie preferences through our cookie management tool available on skincamouflagenetwork.com. Users in the EU are presented with an explicit consent mechanism (“opt-in”) in accordance with GDPR. For visitors from California, we respect “Do Not Sell My Personal Information” signals, though we do not sell personal data.

Browser-level controls can also be used to block or delete cookies. However, disabling essential cookies may affect website functionality.

11. Protection of Children

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected data from a child under 13, we will take prompt steps to erase such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

12. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in law, practices, or project scope. Users will be notified of substantial changes via prominent website notices or email where appropriate. Any continued use of skincamouflagenetwork.com following such changes constitutes your acceptance of the updated policy.

13. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may reach us at:

Skin Camouflage Network
Email: [email protected]
Website: https://www.skincamouflagenetwork.com

Compliance Statement

Skin Camouflage Network is committed to full compliance with applicable data protection standards including GDPR and CCPA. We take our responsibility seriously and welcome any inquiries regarding how we manage your data privacy. Please do not hesitate to reach out with questions or concerns.